jl96f Casino – Privacy Policy

1. Introduction

jl96f ("we," "us," or "our") operates the online casino platform accessible at jl96f.app. We are committed to protecting the privacy and personal data of all players and visitors who use our platform. This Privacy Policy describes how jl96f collects, processes, stores, shares, and protects personal information in connection with the use of our services.

This Privacy Policy applies to all personal data collected through the jl96f website, mobile application, customer support channels, and any other touchpoints through which you interact with jl96f. By registering an account or using the jl96f platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Data Controller

For the purposes of applicable data protection legislation, jl96f is the data controller responsible for your personal data collected through the jl96f platform. As data controller, jl96f determines the purposes and means of processing your personal information.

If you have any questions about how jl96f handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Privacy Policy.

3. Personal Data We Collect

jl96f collects the following categories of personal data:

3.1 Registration & Identity Data

• Full legal name
• Date of birth
• Gender
• Nationality
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Government-issued ID (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license, UMID, PhilSys National ID)
• Proof of address documents
• Selfie or facial image for identity verification purposes
• Source of funds documentation where required

3.3 Financial Data

• GCash or PayMaya account number (masked)
• Bank account details for BPI, BDO, Metrobank, or other Philippine banks (masked)
• Transaction history, including deposits, withdrawals, and wager records
• Bonus and promotional credit history

3.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used within the jl96f platform
• Game history and betting patterns

3.5 Communications Data

• Records of live chat conversations with jl96f support
• Email correspondence with jl96f
• Feedback, complaints, and survey responses

4. How We Collect Your Data

jl96f collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the jl96f platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud detection data from payment processors; geolocation data from IP intelligence services.

5. How We Use Your Personal Data

jl96f uses your personal data for the following purposes:

• To create and manage your jl96f account and verify your identity and age.
• To process deposits, withdrawals, and other financial transactions.
• To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations.
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct.
• To provide customer support and resolve disputes.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about jl96f bonuses, new games, and special offers — where you have consented to receive such communications.
• To personalize your experience on the jl96f platform, including game recommendations and tailored promotions.
• To monitor and enforce responsible gaming obligations, including identifying players who may be at risk of gambling-related harm.
• To analyze platform usage and improve the jl96f product and user experience.
• To comply with applicable laws, regulations, and requests from regulatory authorities.

6. Legal Basis for Processing

jl96f processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and gaming regulations.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and product improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

7. Data Sharing & Disclosure

jl96f does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

7.1 Service Providers

Third-party service providers who assist jl96f in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support software providers, and fraud detection services. All service providers are contractually bound to process your data only on jl96f's instructions and in accordance with applicable data protection laws.

7.2 Game Providers

Third-party game studios and live dealer providers whose games are available on the jl96f platform may receive limited technical data (such as player session tokens) necessary to deliver their games. These providers do not receive your full personal profile.

7.3 Regulatory & Legal Authorities

jl96f may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law, court order, or regulatory directive. This includes disclosures required under Philippine AML regulations and gaming oversight requirements.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jl96f's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and your rights in connection with it.

8. Data Retention

jl96f retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our legitimate business interests. Specifically:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Communications data: Support chat logs and email correspondence retained for three (3) years.
• Marketing consent records: Retained for the duration of your account and for two (2) years following opt-out.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jl96f will securely delete or anonymize the data.

9. Data Security

jl96f implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jl96f platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls ensuring that only authorized jl96f personnel can access personal data, on a need-to-know basis.
• Regular security assessments and penetration testing of the jl96f platform.
• Two-factor authentication (2FA) available for player accounts to add an additional layer of login security.
• Secure, redundant data center infrastructure with regular backups.

While jl96f takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your jl96f login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10. Cookies & Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jl96f platform. They allow jl96f to recognize your device, remember your preferences, and analyze how you use the platform.

10.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options.
• Analytics cookies: Help us understand how players use jl96f so we can improve the platform. Data collected is aggregated and anonymized.
• Marketing cookies: Used to deliver relevant promotional content within the jl96f platform. Only activated with your consent.

10.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl96f platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jl96f:

• Right to be informed: The right to know what personal data jl96f collects about you and how it is used — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jl96f holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to applicable legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact jl96f's Data Protection Officer using the contact details in Section 15. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

12. Children's Privacy

The jl96f platform is strictly intended for adults aged 21 years and above, consistent with Philippine gaming regulations applicable to casino-style online gaming. jl96f does not knowingly collect personal data from individuals under the age of 21.

If jl96f becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor may have registered on jl96f, please contact us immediately at the details provided in Section 15.

13. Third-Party Links

The jl96f platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services, you are subject to their own privacy policies and terms of service. jl96f is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data to them.

14. Updates to This Privacy Policy

jl96f reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, jl96f will notify registered players via email or an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. Your continued use of the jl96f platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jl96f, please contact our Data Protection Officer:

• Live Chat: Available 24/7 via the jl96f platform — the fastest way to reach us.
• Email (DPO): [email protected]
• General Support: [email protected]

We aim to respond to all data privacy requests within 30 days. For complaints that cannot be resolved directly with jl96f, you may contact the National Privacy Commission of the Philippines.